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re: $12 a ticket???!!

Posted by: OnceMoreWithFeeling 01:59 pm EST 11/17/14
In reply to: re: $12 a ticket???!! - Guillaume 11:42 am EST 11/17/14

Key word is courtesy. And as many theaters i've had extend that courtesy, many have not. Particularly during the busier seasons.

I can't stand how entitled some people are.
No refunds/exchanges are clearly printed and now that some theaters are nice enough to consider other dates for exchange, they are required to exchange?

A $12 feee is very Disney but also necessary. It provides a cushion for those that fall ill but also a reminder for others to check their ticket times, allow for traffic etc.

(Side note: getting really sick of seeing people walk in at 8pm for a 7pm show saying, "sorry we didn't check the tickets"
I know when I pay $100+ for something, I check the (not so fine) print)

If you miss the show, it used to be on you but now there are more options.

Ticketmaster/telecharge is a whole other issue but saying Disney will cause them to raise prices is like saying loud music promotes violence.


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re: What I'm sick of, OMWF, is ...

Posted by: NewtonUK 01:42 pm EST 11/19/14
In reply to: re: $12 a ticket???!! - OnceMoreWithFeeling 01:59 pm EST 11/17/14

... people coming in a 8.05 for an 8.00 show and being seated, because the 1556 of us who arrive on time are asked to wait til 8.10 or 8.12 at most shows for the 10-20 rude people without watches to be seated.

If I have $450 to the Met, and my waiter doesn't bring the check quickly, or I can't find a parking spot, or my train is delayed, or there was a lot of traffic at the tunnel/bridge, and I arrive at 8.01, I am not admitted til intermission.

And I don't get a refund or exchange. Why should I?

I mistakenly arrived for a performance of KING LEAR at the NT aeons ago that started at 6.30pm - I thought it was 7.30, I didnt read my ticket.

It would never cross my mind to hold the theatre accountable to fix my stupidity.

All I'm saying is - if all Broadway shows began a policy of starting on time, no latecomer seating - after about 1 year, there would be no latecomers.

We all know that 5 minutes late is never a problem on Broadway.

I remember seeing the recent dismal revival of BETRAYAL - emails were sent to all ticket holders telling us sternly to arrive on time as the show would start at the stroke of 8pm,. and no latecomers will be seated, no refunds, no exchanges.

OK. There I was in my seat at 7.45. 8.00 came. 8.0 came. 8.10 came. No show had started. I asked my usher who said - 'Oh, we want to be polite to everyone - we don;t want anyone to miss the show'. It started at 8.14.

Balderdash.


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re: What I'm sick of, OMWF, is ...

Posted by: Ann 01:55 pm EST 11/19/14
In reply to: re: What I'm sick of, OMWF, is ... - NewtonUK 01:42 pm EST 11/19/14

I've gotten similar emails (seems to happen more frequently in recent years) for plays - just this month for The River and A Delicate Balance. I think it's good to remind.

But, personally, there are enough big things in life for me to get upset about. Things happen and sometimes people are late (if I could single out the repeat offenders, I'd laser-beam my disgust right at them, but I can't). I feel the same about (a moderate amount of) noise from the audience. Last weekend in the second act of A Delicate Balance I swear half the audience coughed. But the weather was crappy and theatre involves live human beings.

(Not saying you shouldn't balderdash away - different strokes and all.)


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re: $12 a ticket???!!

Posted by: twocents 09:35 am EST 11/18/14
In reply to: re: $12 a ticket???!! - OnceMoreWithFeeling 01:59 pm EST 11/17/14

I'm with you. People have gotten WAY too comfy with the soft, unofficial exchange system. Well, here's a jolt of java!
I would have preferred a nice round $10 fee. That is my only quibble.


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re: $12 a ticket???!!

Posted by: Guillaume 03:56 pm EST 11/18/14
In reply to: re: $12 a ticket???!! - twocents 09:35 am EST 11/18/14

So just curious, who are these "people"? How many of them are there? How often do they exchange that they are WAY too comfy as opposed to just comfy? Is this just conjecture or do you somehow have background statistics to show how many exchanges are made, and how often by the same "comfy" people? It would be enlightening to see those stats.


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re: $12 a ticket???!!

Posted by: Guillaume 03:59 pm EST 11/17/14
In reply to: re: $12 a ticket???!! - OnceMoreWithFeeling 01:59 pm EST 11/17/14

"I can't stand how entitled some people are."

Who said anything about being "entitled" to a change? Companies used to try and help out ticketholders that perhaps had an emergency or sickness or bad weather delaying flights, and they did so without charging an exhorbitant fee to do so, it was known as kindness and understanding. It was called good public relations and customer service and maybe even feeling sorry without having a human gesture being turn into a mercenary transaction and additional money stream.


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