All That Chat - re: $12 a ticket???!!

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re: $12 a ticket???!!

Posted by:	Guillaume 03:59 pm EST 11/17/14
In reply to:	re: $12 a ticket???!! - OnceMoreWithFeeling 01:59 pm EST 11/17/14

"I can't stand how entitled some people are." Who said anything about being "entitled" to a change? Companies used to try and help out ticketholders that perhaps had an emergency or sickness or bad weather delaying flights, and they did so without charging an exhorbitant fee to do so, it was known as kindness and understanding. It was called good public relations and customer service and maybe even feeling sorry without having a human gesture being turn into a mercenary transaction and additional money stream.

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