| Hi there! We apologize for any inconvenience and would like to follow up on this issue for you. Please email social@telecharge.com with a description of the error message you are receiving. We will also be able to look into your IP and confirm whether or not it has been shunned due to unusual activity. The shun window is 24 hours only, so if you were shunned, it's likely that your IP has already been released. |