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| When a theater changes a show in your already paid-for subscription, are you entitled to a prorated refund? | |
| Posted by: summertheater 11:38 pm EDT 03/31/18 | |
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| Look at the following presumptuous statement on MCC's website: "If you are a current 2017/18 subscriber with a package that originally included Reasons to Be Pretty Happy, Collective Rage is already a part of your subscription". Well gee, maybe people paid money to subscribe since they wanted to see Reasons to Be Pretty Happy. The substituted show Collected Rage is so radically different, that it represents a breach of the contract of what you paid for. That's like you order filet mignon from the supermarket online for delivery and already pay for it, but the supermarket has a "holier than thou" attitude and doesn't believe that you should have it, so they substitute rotten chicken with mold on it instead. Hopefully the theater is offering prorated refunds for people who don't want to see the substituted show. Otherwise, I would consider that to be fraud. And I would dispute it with the credit card company for a chargeback since what you paid for is not what you got. And in looking at their 2019 season, with the exception of the Duncan Sheik musical, it looks like they are trying to become a Playwrights Horizons or Rattlestick with amateur offerings (playwrights making their debuts, playwrights that are just starting out, etc). That's certainly not a compliment. It's a shame that The New Group and The Atlantic mainstage are some of the few off-Broadway theater companies left that still produce quality off-Broadway theater. |
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| This is a hilarious April Fool's Day post, st. (NM) | |
| Posted by: Seth Christenfeld (tabula-rasa@verizon.net) 11:04 am EDT 04/01/18 | |
| In reply to: When a theater changes a show in your already paid-for subscription, are you entitled to a prorated refund? - summertheater 11:38 pm EDT 03/31/18 | |
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| Seth, noting that it was posted about twenty minutes too early, though... | |
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| re: This is a hilarious April Fool's Day post, st. (NM) | |
| Posted by: BruceinIthaca 11:32 am EDT 04/01/18 | |
| In reply to: This is a hilarious April Fool's Day post, st. (NM) - Seth Christenfeld 11:04 am EDT 04/01/18 | |
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| I know? I was going to post the same thing--OP even has the tone of petty indignation and self-righteous down to a T! It's scary! | |
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| re: When a theater changes a show in your already paid-for subscription, are you entitled to a prorated refund? | |
| Posted by: mikem 08:57 am EDT 04/01/18 | |
| In reply to: When a theater changes a show in your already paid-for subscription, are you entitled to a prorated refund? - summertheater 11:38 pm EDT 03/31/18 | |
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| I find it annoying that Roundabout is so rigid that they want you to sign up for an unannounced show and then don't let you change it later to another one of their shows that's not in your subscription. Plus it seems that they are announcing later than they used to. I used to be a subscriber but stopped because of this rigidity. Does MTC have the same policy? They have only announced 4 of their 8 shows for next season. (Roundabout has announced 4 out of presumably 6.) |
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| re: When a theater changes a show in your already paid-for subscription, are you entitled to a prorated refund? | |
| Posted by: richmurphy 07:53 am EDT 04/01/18 | |
| In reply to: When a theater changes a show in your already paid-for subscription, are you entitled to a prorated refund? - summertheater 11:38 pm EDT 03/31/18 | |
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| Maybe it's just me, but I would never subscribe to a theatrical season just for one specific show - that's what single ticket sales are for. I only have two theatrical subscriptions, both because I want to support the companies and because I trust them to occasionally surprise me with something unexpectedly brilliant. Just this year, I was not looking forward to either LIGHT YEARS at DC's Signature Theatre or Encores!' GRAND HOTEL. Both productions quickly overcame my skepticism and I wound up loving them both. I remember when Signature staged THE LAST FIVE YEARS as a last-minute replacement for CRIMES OF THE HEART. Thanks to the two leads, I found myself enjoying YEARS for the first time ever. So, ya never know! |
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| re: When a theater changes a show in your already paid-for subscription, are you entitled to a prorated refund? | |
| Last Edit: MockingbirdGirl 12:03 am EDT 04/01/18 | |
| Posted by: MockingbirdGirl 12:01 am EDT 04/01/18 | |
| In reply to: When a theater changes a show in your already paid-for subscription, are you entitled to a prorated refund? - summertheater 11:38 pm EDT 03/31/18 | |
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| There is usually an "offerings subject to change" disclaimer when you subscribe that would preclude the type of remedies you suggest. You pays your money and you takes your choice. I can't believe this is news to you. Just another excuse to grouse? |
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| re: When a theater changes a show in your already paid-for subscription, are you entitled to a prorated refund? | |
| Posted by: tmdonahue (tmdonahue@yahoo.com) 08:50 am EDT 04/01/18 | |
| In reply to: re: When a theater changes a show in your already paid-for subscription, are you entitled to a prorated refund? - MockingbirdGirl 12:01 am EDT 04/01/18 | |
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| Altho a theater may not have to make accomodations legally, a subscription theater is based on creating a good relationship with a group of theater goers. Thus I think they often will make a ticket-buyer happy. You may have to escalate from the ticket office. Be nice. | |
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| re: When a theater changes a show in your already paid-for subscription, are you entitled to a prorated refund? | |
| Posted by: summertheater 12:06 am EDT 04/01/18 | |
| In reply to: re: When a theater changes a show in your already paid-for subscription, are you entitled to a prorated refund? - MockingbirdGirl 12:01 am EDT 04/01/18 | |
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| You don't replace an A-list show with a C-list amateur piece of crap. You replace it with the Duncan Sheik musical in people's subscriptions. It's the right thing to do. Rather than try to screw your customers. | |
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| Considering the Sheik musical is almost a year away, how do you expect them to do that? | |
| Posted by: Esther 10:52 am EDT 04/02/18 | |
| In reply to: re: When a theater changes a show in your already paid-for subscription, are you entitled to a prorated refund? - summertheater 12:06 am EDT 04/01/18 | |
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| Perhaps they should mount an unfinished product (which Alice likely is) just to satisfy your desire to see something you deem worthy. I do hope you aren't renewing. |
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| re: When a theater changes a show in your already paid-for subscription, are you entitled to a prorated refund? | |
| Posted by: Singapore/Fling 01:10 pm EDT 04/01/18 | |
| In reply to: re: When a theater changes a show in your already paid-for subscription, are you entitled to a prorated refund? - summertheater 12:06 am EDT 04/01/18 | |
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| Have you seen all three shows to know which ones are A-list shows and which are C-list pieces of crap? All three playwrights have had their share of hits and misses, and all three playwrights have had productions in New York. So why are you putting Silverman into the "amateur" box (she's not) and putting Sheik into the "every show he writes is A-list" (they're not)? | |
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| re: When a theater changes a show in your already paid-for subscription, are you entitled to a prorated refund? | |
| Posted by: WayTooBroadway 11:54 pm EDT 03/31/18 | |
| In reply to: When a theater changes a show in your already paid-for subscription, are you entitled to a prorated refund? - summertheater 11:38 pm EDT 03/31/18 | |
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| But why your “holier than thou” attitude towards such “amateur offerings,” eh? Happy that they’re taking on bold risks to give a stage to rising playwrights and theatremakers. Certainly not to please everyone. |
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