Threaded Order Chronological Order
| Roundabout has the most idiotic ticket policy that I have ever encountered | |
| Last Edit: mikem 06:52 pm EDT 06/18/18 | |
| Posted by: mikem 06:50 pm EDT 06/18/18 | |
|
|
|
| I am a Roundabout subscriber and need to change my date for a performance. Roundabout is not sending out subscriber tickets for a few months and will not let you change the date until you physically receive the ticket. However, tickets will be available to the general public before then. So even though I know which date and time and seat I want to exchange into, I cannot do that for months, during which many of the desirable seats will be taken. That policy is completely idiotic. Signing up as a subscriber before general sale puts you at a disadvantage. If you wait until general sale, you can pick your seat and date. If you sign up early, you can not. Has it always been like this? It's a disincentive to renew early, which seems to be exact opposite of what a theater company would want. |
|
| reply to this message |
| re: Roundabout has the most idiotic ticket policy that I have ever encountered | |
| Posted by: gothamplaygoer 09:31 am EDT 06/19/18 | |
| In reply to: Roundabout has the most idiotic ticket policy that I have ever encountered - mikem 06:50 pm EDT 06/18/18 | |
|
|
|
| I would reserve the worst subscriber service prize for Manhattan Theatre Club. On two different occasions they sent me tickets for two different plays at the same time. | |
| reply to this message |
| That happened to me once when I was an MTC subscriber too | |
| Posted by: Esther 11:51 am EDT 06/19/18 | |
| In reply to: re: Roundabout has the most idiotic ticket policy that I have ever encountered - gothamplaygoer 09:31 am EDT 06/19/18 | |
|
|
|
| "Glad" to know it wasn't just me. Sheesh | |
| reply to this message | reply to first message |
| i hope they were both at city center | |
| Posted by: dramedy 10:36 am EDT 06/19/18 | |
| In reply to: re: Roundabout has the most idiotic ticket policy that I have ever encountered - gothamplaygoer 09:31 am EDT 06/19/18 | |
|
|
|
| So you could easily go back and forth to see both shows. | |
| reply to this message | reply to first message |
| most subscription houses hold seats turned in for other subscriber exchanges | |
| Posted by: dramedy 07:23 pm EDT 06/18/18 | |
| In reply to: Roundabout has the most idiotic ticket policy that I have ever encountered - mikem 06:50 pm EDT 06/18/18 | |
|
|
|
| Most likely there will be good seats available for what you want closer to the date. | |
| reply to this message | reply to first message |
| re: most subscription houses hold seats turned in for other subscriber exchanges | |
| Posted by: Ann 07:25 pm EDT 06/18/18 | |
| In reply to: most subscription houses hold seats turned in for other subscriber exchanges - dramedy 07:23 pm EDT 06/18/18 | |
|
|
|
| Yes. Often, I've found with the Roundabout that when I choose to change the date, the same seat is available. | |
| reply to this message | reply to first message |
| Same, and if it isn't, it's usually right across the aisle | |
| Posted by: Esther 11:54 am EDT 06/19/18 | |
| In reply to: re: most subscription houses hold seats turned in for other subscriber exchanges - Ann 07:25 pm EDT 06/18/18 | |
|
|
|
| My seats are Orch B1 in S54 and B114 in AA (both are aisle seats) and generally, if I don't get that seat upon exchange, I get the one right across the aisle from it. Works for me | |
| reply to this message | reply to first message |
| re: most subscription houses hold seats turned in for other subscriber exchanges | |
| Posted by: mikem 09:53 pm EDT 06/18/18 | |
| In reply to: re: most subscription houses hold seats turned in for other subscriber exchanges - Ann 07:25 pm EDT 06/18/18 | |
|
|
|
| Thank you both! I'm still not sure I understand how this policy benefits Roundabout at all, but I'm crossing my fingers that good seats will still be available after I get my ticket in the mail. | |
| reply to this message | reply to first message |
| re: most subscription houses hold seats turned in for other subscriber exchanges | |
| Posted by: lowwriter 11:01 pm EDT 06/18/18 | |
| In reply to: re: most subscription houses hold seats turned in for other subscriber exchanges - mikem 09:53 pm EDT 06/18/18 | |
|
|
|
| I've been a Roundabout subscriber forever. They set aside seats that only subscribers have access to. I've always gotten good seats when making an exchange even when I do it a few days before my original performance. | |
| reply to this message | reply to first message |
Time to render: 0.027916 seconds.