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Roundabout has the most idiotic ticket policy that I have ever encountered
Last Edit: mikem 06:52 pm EDT 06/18/18
Posted by: mikem 06:50 pm EDT 06/18/18

I am a Roundabout subscriber and need to change my date for a performance. Roundabout is not sending out subscriber tickets for a few months and will not let you change the date until you physically receive the ticket. However, tickets will be available to the general public before then. So even though I know which date and time and seat I want to exchange into, I cannot do that for months, during which many of the desirable seats will be taken.

That policy is completely idiotic. Signing up as a subscriber before general sale puts you at a disadvantage. If you wait until general sale, you can pick your seat and date. If you sign up early, you can not.

Has it always been like this? It's a disincentive to renew early, which seems to be exact opposite of what a theater company would want.
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