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| Article on ticket reseller transparency and a question about Broadway.com | |
| Posted by: Ann 09:00 am EDT 06/22/18 | |
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| Link to an article below about a new NY bill aimed at ticket resellers. What is the status on Broadway.com on this? Please correct me if I'm mistaken, because I haven't gone there to make a direct comparison lately, but they at least used to charge more for tickets than Telecharge/Ticketmaster. So they put their own fee on top of the others. Are they considered to be a reseller, or do they just have a special deal with Telecharge, etc.? For Harry Potter tickets, Broadway.com and TodayTix are listed as "official ticketing partners" (I don't know if Broadway.com puts their fee on top of Ticketmaster's for that show). I've talked to a number of infrequent theatregoers who bought tickets through Broadway.com, and thus paid more than they needed to, but they thought that was the official ticket seller. (I can't remember their current status, but I do remember how the domain Broadway.com went through some crazy changing of hands back in the early web days.) |
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| Link | New York State passes bill requiring more transparency from ticket resellers |
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| re: Article on ticket reseller transparency and a question about Broadway.com | |
| Posted by: ryhog 09:47 am EDT 06/22/18 | |
| In reply to: Article on ticket reseller transparency and a question about Broadway.com - Ann 09:00 am EDT 06/22/18 | |
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| I am doing this all from memory at the moment but as to their status, they are certainly affected by the new law. I believe the way the law works, they can charge whatever they want but (a) they will have to disclose in clear terms what they are charging and (b) they will not be able to sell tickets they don't own (at least not without disclosing that that is what they are doing). As I recall they currently charge a fairly obscene markup and fee, and they also buy tickets after they receive an order (which they used to call a concierge service). Regarding ownership, at some point, now quite a few years ago, the site (which had simply been one of many new sites providing theatre coverage) was acquired by hollywood.com and morphed into this ticket brokering behemoth. I seem to recall that ownership changed yet again (meaning, I think, that the parent was acquired), but right now I can't remember the details though they should be on the internet. | |
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| re: Article on ticket reseller transparency and a question about Broadway.com | |
| Last Edit: Ann 09:50 am EDT 06/22/18 | |
| Posted by: Ann 09:49 am EDT 06/22/18 | |
| In reply to: re: Article on ticket reseller transparency and a question about Broadway.com - ryhog 09:47 am EDT 06/22/18 | |
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| I hope they do have to do a lot of disclosing. It's the biggest theatre rip-off on the internet. I did remember reading (thought it was from you) that they separated from Hollywood.com. On the site, it says: Broadway.com is a subsidiary of The John Gore Organization, the leading developer, producer, and distributor of live theatre in North America and is focused on building a platform dedicated to all types of theatrical business including stage show licensing, production and acquisition. The John Gore Organization owns and operates Broadway Across America which presents first-class touring Broadway musicals and plays such as the smash hits Wicked and Disney's the Lion King, family productions and other live events throughout a network of 43 North American cities. For more information, visit www.johngore.com. |
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| re: Article on ticket reseller transparency and a question about Broadway.com | |
| Posted by: ryhog 10:13 am EDT 06/22/18 | |
| In reply to: re: Article on ticket reseller transparency and a question about Broadway.com - Ann 09:49 am EDT 06/22/18 | |
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| It may have been from me, but I honestly have no recollection. Not a good sign. :-) Checking now I see that it appears the Gore organization did indeed acquire broadway.com through acquisition of another company. Since it also owns theatres, produces theatre, owns Broadway Across America, etc., there would appear to be plenty of transparency issues far beyond the ticket rip off scheme. |
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| re: Article on ticket reseller transparency and a question about Broadway.com | |
| Posted by: Deirdre 09:17 am EDT 06/22/18 | |
| In reply to: Article on ticket reseller transparency and a question about Broadway.com - Ann 09:00 am EDT 06/22/18 | |
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| Following this because I've told people for years to avoid buying tix on Broadway.com because of their exorbitant and ridiculous fees. | |
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| re: Article on ticket reseller transparency and a question about Broadway.com | |
| Posted by: jacobsk 10:20 am EDT 06/22/18 | |
| In reply to: re: Article on ticket reseller transparency and a question about Broadway.com - Deirdre 09:17 am EDT 06/22/18 | |
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| My poor parents were duped, thinking they got a good deal on tickets. In the end, they were 2x what I could have walked down the street and gotten them for. It's unfortunate that the site has such an official sounding name for... well, Broadway. My family just didn't know better and went to the official-looking Google result. | |
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| re: Article on ticket reseller transparency and a question about Broadway.com | |
| Posted by: joerialto 02:45 pm EDT 06/22/18 | |
| In reply to: re: Article on ticket reseller transparency and a question about Broadway.com - jacobsk 10:20 am EDT 06/22/18 | |
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| Broadway.com is such a racket. Twice I've received their gift certificates from friends where most of the value of the gift was eaten up by absurd service charges. I didn't have the heart to tell my friends that so much of their money (and thoughtfulness) had been wasted. | |
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