My poor parents were duped, thinking they got a good deal on tickets. In the end, they were 2x what I could have walked down the street and gotten them for. It's unfortunate that the site has such an official sounding name for... well, Broadway. My family just didn't know better and went to the official-looking Google result.
Broadway.com is such a racket. Twice I've received their gift certificates from friends where most of the value of the gift was eaten up by absurd service charges. I didn't have the heart to tell my friends that so much of their money (and thoughtfulness) had been wasted.
