| I believe theaters are becoming more evasive regarding performer absences.... | |
| Posted by: Michaels 11:40 pm EST 02/13/19 | |
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| It appears to me that in many cases there has been a significant change in the manner audiences are notified of performer absences. Instead of an insert stating that “at this performance the part of —- will be played by —-, today’s program for The Cher Show” included a full page insert listing the cast for this performance. In order to learn that Stephanie J Block was out, you would have to compare the entire cast list in the playbill against the insert. I don’t think that most of the audience would do this and therefore would not be aware of the change. There was an announcement by the cast list (stating, incidentally that at this performance Star would be played by Dee Roscioli). However, the sign was placed by the box office and would not be seen by 95 percent of the audience who bypass the box office when entering the theater. Also, even if you were to see the sign, I don’t think it would allow most people to understand that, in fact, the lead was out. There was no announcement as the theater had accommodated 2 of the 3 required options, however confusingly. This was not the first time I had a revised cast list in place of an understudy announcement so I believe this will become more common. I found out Ms. Block would be out by asking the ticket taker. I asked the box office if I could be allowed a”past date” courtesy, but was told it could not be provided with a discounted ticket. I feel that the theater handled the whole situation dishonestly and I am concerned about what I see as an effort to confuse audiences regarding the absence of performers they have come to see and also offering no accommodation if you wished to see the performer at another performance. Incidentally, Ms. Roscioli was fine, but I don’t feel that her very good performance changes my feelings regarding how the lead’s absence was handled. |
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