| Mockingbird today - "One Playbill per person and no Playbill without a ticket" | |
| Posted by: JBarnet 07:45 pm EST 02/17/19 | |
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| Caught the matinee of Mockingbird today. Thought it lived up to the hype. Just fantastic. Getting to my seat, however, was not. It was the most chaotic getting into the theater experience I have had in recent memory. Lines snaking back and forth all going different places with no signs. The lone female employee working the lines outside was screaming at anyone trying to figure out what was going on. (I recognized her from Blackbird at the Belasco, where I have a distinct memory of her screaming at someone about their bottled water.) Ushers were extremely rude. I get that it's a lot of people in a short amount of time, but I used to be a Broadway usher and I would've gotten fired for treating patrons that way. I was in the mezzanine by one of the ushers and noticed something unusual, at least in my experience. If anyone came up to the usher asking for a Playbill he made them show him their ticket. To be clear, these were people who had already been seated. I saw this happen multiple times. He was not checking to make sure they were in the right spot. He was just checking for the ticket. But it went even further. Two people asked if they could have an extra and he told them they needed a ticket to get a Playbill and that it was only one Playbill per ticket. I thought maybe they were running out because it was Sunday and that maybe they were doing their best until a new shipment came in for Tuesday, but at intermission I noticed stacks and stacks of them in a side corner. Is this some sort of new policy? Staff rudeness blemished an otherwise fantastic afternoon. |
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| Previous: | re: Happy Birthday, Patricia Routledge - AlanScott 08:03 pm EST 02/17/19 |
| Next: | I’d rather have “one Playbill per person” than “NO playbill - go online” (nm) - MockingbirdGirl 09:55 am EST 02/18/19 |
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