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| Lear Tickets, theater changed, help! | |
| Posted by: Showtunegal 02:30 pm EST 03/05/19 | |
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| It's embarrassing to post this, but I need help. I bought tickets for Lear at the Golden Box office months ago. Now I see that theater has changed to the Cort. (I know I missed this news eons ago). I assume I go to the Golden Box office (I'm actually in the broadway district rarely, of course this is one of the rare times I went to the box office to get tickets) to get a refund, and then buy brand new tickets, way less good, at the Cort? I'm wondering if my old tickets can be leveraged in any way for the same seats in a different theater, though I assume not, and I'm wondering if there's a way to get a refund at the golden without going back to the box office. thank you, my smart theater going friends. | |
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| re: Lear Tickets, theater changed, help! | |
| Posted by: bwayjoey 03:23 pm EST 03/05/19 | |
| In reply to: Lear Tickets, theater changed, help! - Showtunegal 02:30 pm EST 03/05/19 | |
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| If it's a hassle to get to the box office, I would try calling Telecharge customer service (212-239-6210). Even though you bought them at the box office, I suspect they'll be able to assist. The tickets have probably been transferred and you can just pick them up before the performance. | |
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| re: Lear Tickets, theater changed, help! | |
| Posted by: Showtunegal 04:10 pm EST 03/05/19 | |
| In reply to: re: Lear Tickets, theater changed, help! - bwayjoey 03:23 pm EST 03/05/19 | |
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| Thank you very much. I was ready to trek to Times Square and give up 90 minutes of my day, but I saw your post, called tele charge, and yes, it's handled--they switched my tickets and they are waiting for me at the Cort. You gave me the right help at the right time! Because I hadn't bought through tele charge, I had no idea they would be able to help. | |
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| re: Lear Tickets, theater changed, help! | |
| Posted by: bwayjoey 05:03 pm EST 03/05/19 | |
| In reply to: re: Lear Tickets, theater changed, help! - Showtunegal 04:10 pm EST 03/05/19 | |
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| You're welcome! | |
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| that surprised me also | |
| Posted by: dramedy 04:59 pm EST 03/05/19 | |
| In reply to: re: Lear Tickets, theater changed, help! - Showtunegal 04:10 pm EST 03/05/19 | |
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| Good info to know although I rarely buy tickets at the boxoffice more than a few days in advance. | |
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| I assume they transferred your tickets | |
| Posted by: dramedy 02:49 pm EST 03/05/19 | |
| In reply to: Lear Tickets, theater changed, help! - Showtunegal 02:30 pm EST 03/05/19 | |
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| To comparable seats at Cort. I’d go to Cort boxoffice with your tickets or ask now. If you bought through telecharge, new tickets would have been issued. Buying at boxoffice probably didn’t have contact info. But you should be treated the same. |
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| re: Lear Tickets, theater changed, help! | |
| Last Edit: JereNYC 02:49 pm EST 03/05/19 | |
| Posted by: JereNYC (JereNYC@aol.com) 02:48 pm EST 03/05/19 | |
| In reply to: Lear Tickets, theater changed, help! - Showtunegal 02:30 pm EST 03/05/19 | |
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| I would go to the Cort directly, since that's where the production is playing and those people are going to be the ones who know how they are handling ticket exchanges due to the change of venue. The staff at the Golden probably know nothing about it at this point. | |
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| re: Lear Tickets, theater changed, help! | |
| Posted by: Showtunegal 03:00 pm EST 03/05/19 | |
| In reply to: re: Lear Tickets, theater changed, help! - JereNYC 02:48 pm EST 03/05/19 | |
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| Thank you both. | |
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| re: Lear Tickets, theater changed, help! | |
| Posted by: drummergirl 03:48 pm EST 03/05/19 | |
| In reply to: re: Lear Tickets, theater changed, help! - Showtunegal 03:00 pm EST 03/05/19 | |
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| To echo what's already been said, they have likely already made the exchange for you, in comparable seats. If you call Customer Service, they will be able to help you (even if you didn't buy tickets through them). Good luck, and I'm sure it will turn out fine! |
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