Now that the Shubert has a long term hit on its hands, the management needs to consider hiring some people to handle the throngs.
Tonight was a mess. They seem to have hired deadheads a step above homeless. Not only didn't they know the difference between
ticket-buyer and ticket holding lines, but they contradicted each other constantly and couldn't deal with the pressure of all those people.
We are not talking rocket science here. We are also dealing with high paying patrons. They deserve to be handled with something approaching professionalism and just clear-headedness.