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re: On phone ONLY tickets
Posted by: den 07:31 pm EDT 07/18/21
In reply to: On phone ONLY tickets - Al10chim 11:15 am EDT 07/16/21

Yes, I too am very upset by this, and it's actually stopping me from seeing things I might otherwise be interested in. There is no good reason for this, and it's yet another nail in the coffin of the concept of Customer Service!
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re: On phone ONLY tickets
Posted by: ryhog 08:40 pm EDT 07/18/21
In reply to: re: On phone ONLY tickets - den 07:31 pm EDT 07/18/21

"There is no good reason for this"

Actually, there are many good reasons. I'm sorry this is upsetting for you, but the fact that we live in a digital world is not a concept that has just arrived. If anything, the theatre is behind. If this really truly is a crisis for you, I suspect that if you approach the box office and explain your situation, an accommodation will be made. P.S. You also can't use a token in the subway. Soon you won't be able to use a metrocard.
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re: On phone ONLY tickets
Posted by: den 04:36 pm EDT 07/19/21
In reply to: re: On phone ONLY tickets - ryhog 08:40 pm EDT 07/18/21

When I wrote ‘no good reason,” I meant that I don’t see how this can stop the spread of disease since scanning the barcode on a paper ticket or a print at home ticket involves as little direct contact as scanning it on a phone and there is less from a technology point of view that can go wrong. Not truly a crisis for me, but an inconvenience. I find your response a little hostile. As for the subway I can’t use Omni even if I wanted to because the senior half fare option exists only on metro card.
I also wonder if even fewer people will turn off their phones once they’re inside the theater since they’ll have to have it on for entry.
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