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re: Telecharge Hung Up On Me!!!
Posted by: jo 11:03 am EDT 06/28/22
In reply to: Telecharge Hung Up On Me!!! - sjeffries84 10:04 am EDT 06/28/22

Technically-speaking, what I had suggested earlier is not an EXCHANGE.

Ask if you can get tickets for a selected date...but before doing the transaction, ask if you can also cancel a previous purchase which you will be unable to attend ( which I assume was not a cash but a card-based purchase). If the box office personnel says that can be done, then do the new purchase ( make sure they are not cheaper tickets than the previous purchase) and after it has been done, ask that the first transaction be cancelled. So, you are not actually asking for an Exchange, because you will be money out first when you do the 2nd transaction. If you use the same card, there might be a slight delay in being credited for the cancelled transactions but at least you are able to get tickets for the right date. I have done this in the past and have had no problem.

Good luck!
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