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re: City Center announces new dates for Encores! The Light in the Piazza
Posted by: Melissa 08:35 pm EDT 09/23/22
In reply to: City Center announces new dates for Encores! The Light in the Piazza - Official_Press_Release 12:15 pm EDT 09/23/22

After I paid to become a member and purchased tickets for Parade, they offered me an option to get season tickets for Encores! I immediately logged in and selected 2 premium orchestra seats for the Encores! season and paid my $848. In mid-August they called and said that they did not have premium orchestra seats. They offered me inferior seats which I declined. I eventually got a refund but why have an order entry system that allows it's patrons to buy tickets that don't exist? Needless to say, I was angry and disappointed. I figured I would wait for individual tickets to go on sale and take my chances. I am typically away during latter June so I may miss Piazza now. I agree that they just should have postponed Piazza to next year. I was also looking to buy tickets for Sugar Hill described as the Ellington / Strayhorn Nutcracker in their brochure but could not find them anywhere on their website. I finally called and they said it was postponed. Members should have been sent an email about the postponements.
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